FAQ

Q: Why don’t we use color in our candles?
A: Colorants have added chemicals in them. Here at Candle Therapy Co., it is our mission to keep our soy wax as pure as possible during our candle making process.

Q: Why do we use soy wax?
A: Soy wax is biodegradable, renewable, cleans up if spilled with warm water, and has longer burn times than paraffin wax.
 
Q: Are our candles hypoallergenic?
A: Our candles have been tested in households that have complaints of severe allergies and asthma and no one has had a problem with our candles.
 
Q: Why is it so important to trim your wick?
A: Trimming your candle wick to ¼ of an inch will help your candle produce less soot and will keep the flame from growing too big.

 

Q: Do we accept returns?
A: Due to COVID, at this time we not accept returns. Please see our return policy for more information.